btjil's Privacy Policy
Your personal information is completely safe with us. Learn in detail here how btjil collects, uses, and keeps your data secure.
Introduction and Scope
btjil is a trusted online gaming platform in Bangladesh. When you visit our website btjil.lat, create an account, or use any of our services, you are covered by this privacy policy. This policy explains what types of personal information we collect, why we collect it, how we use it, and what steps we take to protect your data.
This privacy policy applies to all users of the btjil platform — both registered members and guests. By continuing to use the site, you are agreeing to the terms of this policy. If you do not agree with any term, we ask that you stop using our site and contact our support team.
| Section | Summary |
|---|---|
| Data Collection | Information is collected during registration, transactions, and site usage |
| Data Use | Operating services, ensuring security, and meeting legal obligations |
| Third-Party Sharing | Only with payment processors and regulatory authorities, when required |
| User Rights | Right to view, correct, and request deletion of your data |
| Security Measures | SSL encryption and technical security measures are active |
| Contact | [email protected] — for any privacy-related questions |
What Data We Collect
btjil collects only the information that is essential for the proper operation of our services. The categories of data we collect are described below.
2.1 Registration and Identity Information
When you open an account with btjil, we collect your full name, date of birth, email address, mobile number, and preferred username. This information is used for account verification, identity confirmation, and customer service.
- Full name and date of birth
- Email address
- Mobile number
- Preferred username
- National ID card or passport details (for KYC verification)
2.2 Financial and Payment Information
To facilitate deposits and withdrawals, we record information related to bKash, Nagad, Rocket, and Upay transactions. This includes payment method numbers, transaction amounts, and dates. We do not store full card numbers or bank account passwords.
2.3 Usage Information and Log Data
When you browse btjil, our system automatically collects certain technical information. This includes:
- IP address and device type
- Browser name and version
- List of pages visited and duration
- Referral source (which site you came from)
- Cookies and session data
Purpose of Data Use
btjil uses collected information only for the legitimate purposes listed below. Any misuse of personal data or unauthorized sharing is against our policy.
Account Management
Your information is used to create, verify, and manage your account. This keeps your login, balance, and gaming history secure.
Payment Processing
Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
Fraud Prevention
Suspicious transactions, unauthorized access, and fraudulent activity are identified to keep the platform secure.
Customer Service
Your information is needed to resolve your issues through 24/7 live chat support. Account details are verified to provide accurate assistance.
Service Improvement
The platform's games, design, and functionality are continuously improved by reviewing user experience.
Legal Obligations
Information may be retained and disclosed as necessary to comply with applicable laws and regulations.
Data Sharing with Third Parties
btjil never sells or transfers your personal information to third parties for commercial purposes. However, in a limited number of cases and under specific conditions, data may be shared:
4.1 Payment Service Providers
The necessary financial information is shared with payment gateway providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These providers are governed by their own privacy policies.
4.2 Technology and Infrastructure Partners
Game software developers including Pragmatic Play and Spribe may access limited technical data to operate their games. This is only for the purpose of delivering the service.
4.3 Legal and Regulatory Authorities
Necessary information may be provided in compliance with valid directives from courts or law enforcement agencies. This is part of our legal obligations.
4.4 Business Transfers
If btjil undergoes a business restructuring or merger in the future, user data may be transferred to the new entity. Users will be informed in advance in such cases.
Cookies and Tracking Technologies
btjil uses cookies and similar technologies for the proper operation of the website. Cookies are small text files stored in your browser that improve your experience on future visits.
5.1 Essential Cookies
The site cannot function properly without these. These cookies are essential for maintaining login sessions, verifying security tokens, and processing payments. They cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your preferences such as language selection and personalized settings. They make your browsing experience more convenient.
5.3 Analytical Cookies
Anonymous analytical data is collected to understand which parts of the site users access most. This helps improve the site's performance and content.
You can control or delete non-essential cookies through your browser settings. Please note that disabling cookies entirely may limit some functionality of the site.
Data Security Measures
btjil takes the highest technical and organizational measures to protect user data. Our security framework is described below.
🔒 SSL Encryption
All data transmissions are secured through SSL/TLS encryption. Information exchanged between your browser and our servers cannot be read by third parties.
🛡️ Access Controls
Personal data can only be accessed by authorized staff. Strict role-based access controls are in place.
🔍 Regular Audits
Regular technical reviews are conducted to identify security vulnerabilities. Any vulnerability is resolved promptly.
Even so, no transmission of information over the internet is completely risk-free. We ensure protection to the best of our ability, but we cannot guarantee 100% security. Keeping your account password confidential and ending your session after logging in on an unfamiliar device is your own responsibility.
Data Retention Period
How long btjil retains your data depends on the type of information and the purpose for which it is used.
7.1 Active Account Data
All data is retained while your account is active. Even after an account is closed, certain data may be kept for a specified period in accordance with legal obligations.
7.2 Financial Transaction Records
Transaction records are retained for an extended period in compliance with financial regulations and anti-money laundering rules. This is a legal requirement.
7.3 Usage Log Data
Technical logs and analytical data are generally retained for a short period. After a set time, they are anonymized or deleted.
Your Rights
As a user of btjil, you have certain important rights over your own personal data. These rights are described in detail below.
- Right to Access: You may request to know what data we hold about you.
- Right to Correction: If there is any inaccuracy in your data, you may request a correction.
- Right to Deletion: Under certain conditions, you may request that your account and data be deleted.
- Right to Object to Processing: You may object to your data being used for specific purposes.
- Right to Data Portability: You may request a copy of your data.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at [email protected]. We generally aim to respond within 30 business days. Some data may not be possible to delete due to legal obligations or fraud prevention requirements.
Protection of Minors
btjil is a responsible gaming platform. Our services are for individuals aged 21 years or older only. We do not knowingly collect any information from minors.
If we become aware that any user is under 21 years of age, that account will be closed immediately and any collected data will be deleted.
If you believe a minor is using our platform, please notify us at [email protected]. For more information, visit our Responsible Gaming page.
International Data Transfers
btjil may use servers and technology infrastructure located in various countries to operate its services. As a result, your data may be processed or stored outside of Bangladesh.
Appropriate safeguards are ensured for any international data transfer. Contractual obligations are imposed to ensure that the recipient party provides equivalent protection.
Some game-related data is processed on servers of game software developers such as Pragmatic Play and Spribe. These companies are governed by their own privacy policies and comply with applicable international standards.
Policy Changes and Updates
btjil may revise this privacy policy from time to time. The policy is updated when the scope of services expands, when technical changes occur, or when legal requirements arise.
11.1 Notice of Changes
For significant changes, registered users will be notified by email and a clear notice will be posted on the website. For minor changes, only the date on this page will be updated.
11.2 Meaning of Continued Use
If you continue to use the site after changes have been made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please do not hesitate to get in touch with us.
Email Support
For any privacy-related requests or questions: [email protected]
Live Chat
Our Bengali-speaking support team is available for you 24/7 via live chat.
Protecting your information is one of our highest priorities. btjil always operates with transparency, and we always respect your privacy.
For more related information, please visit our Terms & Conditions and Responsible Gaming pages.